FAQ

Can I return a painting if it does not meet my expectations?

If a JG Studios painting doesn't work in your space we offer a seven-day money back guarantee. Return any piece within seven days of receiving your order and we'll issue you a refund on the price of the painting.
You must use the original packaging for return shipping. The customer is responsible for the return shipping costs. To initiate a return, contact us at info@juliegudger.com or 404-808-1022. To avoid return fee shipping costs, the customer can also return a painting in person to the JG Studios, LLC studio located at 1050 Crown Pointe Parkway Suite 500 Dunwoody, GA 30338 by scheduling an appointment. To schedule an appointment for a return, contact us at info@juliegudger.com or 404-808-1022. The painting must be returned in "like new" condition. There are no returns on special orders or a painting that is altered at the request of the customer.

What should I do if I receive a damaged painting?

We package all paintings in custom built painting boxes to insure safe delivery, so receiving damaged painting is rare. If you receive a damaged painting, contact us within 24 hours at i nfo@juliegudger.com or 404-808-1022. Please save the box and all packaging material. These items are needed in order to process the claim.

How much does shipping cost within the United States?

Do you ship internationally?

How do you ship paintings?

All paintings are packaged in custom built painting boxes to insure safe delivery. Please note, a signature is not required for delivery unless you request that your painting be delivered with a signature.

Once I purchase a painting, how many days will it take to arrive?

A painting is typically shipped within 2 weeks. Once your painting is shipped, please allow up to an additional week. You will receive an email with a tracking number so that you can see exactly when your painting will arrive. If you need painting delivered on a tight deadline, please contact us before placing the order.

Does JG Studios, LLC. have a physical gallery location?

Yes, at 1050 Crown Pointe Parkway, Suite 500 Dunwoody, GA 30338. Please schedule an appointment prior to visiting by contacting info@juliegudger.com or calling 404-808-1022. Or any of www.peachtreeoffices.com locations as they all have her pieces displayed.

How can I contact JG Studios, LLC?

Email: info@juliegudger.com Phone: (404) 808-1022 Hours: Monday through Friday 8:30 AM PST to 6:00 PM EST.

I am interested in commissioning a painting. How do I do that?

Email: info@juliegudger.com Phone: (404) 808-1022 Hours: Monday through Friday 8:30 AM PST to 6:00 PM EST.